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May 21, 2025
Zapier Integration

Zapier Integration

  • You can now integrate Straddle with Zapier to trigger automated workflows when events occur in Straddle. Check out the new docs for Zapier integration.
May 15, 2025
Reputation Launch

Straddle Reputation

We’re excited to introduce Straddle Reputation, a powerful new fraud prevention system that leverages consortium data to identify repeat bad actors and stop friendly fraud before it happens.

What’s New

Data-driven Fraud Detection

Access risk signals derived from a vast network of financial institutions, fintechs, neobanks, lenders, gaming platforms, and telcos across the US.

Friendly Fraudster Identification

Identify consumers with histories of fraudulent activities across multiple institutions before they can harm your business.

Reputation Risk Score

Receive a numerical risk score specifically designed to identify repeat bad actors, enabling more informed decisioning.

Historical Insights

Access detailed transaction history metrics including ACH fraud, card disputes, account closures, and more to understand the full context of risk signals.

Reputation Codes

Interpret risk with specific reason codes that explain exactly which risk factors were identified for a consumer identity.

Built Into Customer Profiles

Reputation data is automatically integrated into every customer profile, providing seamless access to risk intelligence throughout your payment flows.

New Documentation

How Straddle Reputation helps fights friendly fraud

April 24, 2025
Marketplace Functionality

Marketplace Platforms

We’ve evolved Straddle Embed to support two distinct platform types with different customer relationship models.

What’s New

Marketplace Platforms

A new model enabling platform-level customers who can transact with multiple accounts (sellers).

SaaS Platform

Maintains the existing 1:1 customer-to-account relationship for vertical SaaS providers whose end users interact with individual businesses.

Platform-Level Customers

Marketplace platforms can now create customers at the platform level with centralized profiles, allowing seamless transactions across multiple sellers.

New Documentation

Learn more about both models in our Straddle Embed: Platform Guide.

April 18, 2025
Payment Reporting API

Payment Reporting API

We’ve launched a powerful new reporting endpoint that makes it easier to search, filter, and analyze your payment data.

What’s New

Unified Payment Search

Search across both charges and payouts with a single API endpoint, simplifying how you access and analyze your payment data.

Advanced Filtering

Filter payments by type, status, amount ranges, date ranges, customer IDs, and more to find exactly the transactions you need.

Flexible Sorting

Sort results by created date, payment date, effective date, amount, or ID in ascending or descending order.

Pagination Support

Control result set size with customizable page size and pagination to efficiently process large datasets.

Full-Text Search

Find payments using free-text search across relevant payment fields for quick information retrieval.

New Documentation

Check out the new reporting endpoint in our API Reference.

April 11, 2025
Logs, logs, logs

API Logs

Introducing detailed and searchable API logs within the Straddle Dashboard to help you monitor and troubleshoot your integration.

What’s New

Advanced Search and Filtering

Find the exact requests you need with powerful filtering by method, status code, timestamp, and duration.

Faster Troubleshooting

Identify and resolve integration issues more efficiently with complete request/response data and status codes available in real time.

Improved Observability

Quickly identify bottlenecks or errors across your payment flows with comprehensive performance metrics and response times.

Historical Data Access

Access up to 30 days of historical API logs to track down intermittent issues or analyze usage patterns over time.

April 2, 2025
New Straddle Dashboard

Dashboard V2

We’ve completely rebuilt the Straddle dashboard from the ground up, focusing on developer experience, workflow efficiency, and powerful insights to help your team move faster.

What’s New

Work smarter, not harder

Navigate with confidence through our intuitive layout designed for developer productivity. Access critical information with fewer clicks.

Business metrics

Transform complex data into actionable insights with our improved interactive charts, real-time metrics, and comprehensive reporting tools. Spot trends faster and make data-driven decisions with confidence.

Built for speed

Experience lightning-fast response times with our rebuilt architecture. Page loads are up to 70% faster, API responses are optimized, and resource utilization is significantly reduced.

March 21, 2025
Business Identity Verification

Business Identity and Chargeback Protection

We’ve expanded our identity verification capabilities with a comprehensive solution specifically for business customers.

What’s New

Business Verification Engine

Verify business customers with advanced checks for EIN, legal business name, business address, and people associated with the business.

Business Identity Codes

New “BI” prefixed verification codes provide detailed insights into verification results across multiple categories including tax ID verification, address verification, entity type, and business standing.

Chargeback Protection

Businesses using Business Identity verification now receive chargeback protection after 48 hours for verified business customers.

Risk Scoring

Numerical risk scores from 0 to 1 help assess business verification status for more intelligent decision-making.

New Documentation

Learn more about integrating and interpreting Business Identity in our Business Identity guide.

March 7, 2025
Python & Node.js SDKs

SDKs

February 21, 2025
Webhook Improvements

Webhooks

  • Polling Endpoints: Added the ability to get a stream of events by polling webhook endpoints, useful for local testing or batch processing.
  • Storage Integrations: Send Straddle webhook data directly to AWS S3, Azure Blob Storage, or Google Cloud Storage.
February 14, 2025
Developer Tools

Developer Tools

January 31, 2025
New Marketing Site

Website

  • New Marketing Site: Launched a revamped marketing site at straddle.io with clearer product explanations.
January 17, 2025
API Status Page

Platform

  • API Status Page: Launched a dedicated API status page at status.straddle.io with support for email/webhook subscriptions.